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EUROTOURS s.r.o.
TRAVEL CONDITIONS
 
Conditions of our company
  The first date of travel determines the fare to be charged.

Provided it has been validated, bears the holder’s name, passport number and signature, and has not reached its expiry date, the Pass entitles the holder to travel only between the designated cities shown in the current *Eurolines Pass brochure.
*Refers to year(s) shown on the Pass brochure.

The Eurolines Pass is not refundable nor transferable. Misuse of the Pass may lead to forfeiture. No refunds will be made for lost or stolen Passes.

A valid passport (and visa where necessary) is required for each leg of the journey.

Customers are advised to reserve each journey at the designated Eurolines office or coach station at least 24 hours in advance. In high season it is advisable to make a reservation well in advance

Only if you make a reservation, you are guaranteed a seat.
When changing reservations, a reservation fee shall be charged. When failed to make a reservation, you can be put on the short list.

The first journey may be booked when purchasing the Pass. Purchases made outside the country from where the Pass starts may be charged a reservation fee equivalent to US $ 5 in local currency. All subsequent reservations can only be made in the city of departure, for which no fee will be charged.

All tickets are sold subject to the standard Conditions of Carriage for the Members of the Eurolines Organisation. In so far as these and other carriers’ conditions apply, these are implicitly accepted when you place a booking. Copies of the Conditions of Carriage are available for inspection at the local offices.

Children under 4 years will be charged the child fare which is 20% of the full fare.
Children aged 4-12 years will be charged 50% of the full fare. Passengers aged 13-26 travel on a Youth Fare Pass, as do senior citizens over 60 years.

Timetable information is subject to change.

Due to legislation, some connections between cities in one country can only be traveled as part of an international through journey. Please check the timetables for all routes available.
 

 

Conditons of travel of the company
BOHEMIA EUROEXPRESS INTERNATIONAL, s.r.o.
  
1. BOHEMIA EUROEXPRESS INTERNATIONAL, s.r.o. (BEI) tickets are valid only when in original cover.  Traveling coupons can be only detached by the selling person and drivers. The traveling coupons that were detached by mistake by selling person or driver are to be returned to the traveling person when indicated with relevant note, stamped and signed by selling person or driver.
  
2. a) Ticket is a traveling document for one person, is not transferable.
b) Ticket is always issued with the concrete travel date, only in case of return ticket, the ticked for the way back can be issued with the open term.
  
3. No refunds will be made for lost ticket. Duplicates of tickets are not issued, copies and fax copies are not considered as documents that entitle to transit.
  
4. Fare and discounts

Fare and discounts are always introduced in valid time tables of individual lines. Traveler who is a subject to discount is compulsory to prove the claim, both when buying ticket and later when traveling. In case that the traveler is not able to prove the claim for discount, his travel document will be considered void and the traveler with this document loses the right for transit. The same is valid for the following regulations  of advantageous fare in Czech crowns.

In case, that there is a advantageous fare in Czech crowns on one of the lines, it is valid only for travelers who are citizens of the Czech Republic, are the bearers of Czech republic ID or passport both designated Czech Republic and are purchasing the ticket on the territory of the Czech Republic. Other traveling persons, including foreigners with Czech Republic green card, are to pay on the whole territory of the Czech Republic the sum in Czech crowns that is calculated from the fare designated in the time table in convertible currency and valid official changing rate for the day of purchase, if not otherwise stated in the time table.

On the territory of foreign country all travelers including the citizens of the Czech Republic have to pay the fare set in a foreign currency.
  

5. Conditions for refunding.

Ticket is possible to be returned before departure of the line only at the place of issuing where the ticket was bought under following conditions:
 a)  When returned more than 48 hours before departure of the line 10% fee is charged from the price of the ticket.
 b)  When returned more than 24 hours before the departure of the line and less than 48 hours before the departure of the line 50% fee is charged from the price of the ticket.
 c)  When returned less than 24 hours before the departure of the line  80% fee is charged from the price of the ticket.
 d)  The ticket is void after the departure of the line. It is possible to return the ticket at the operator of the line only in case of serious reasons. Request for refund has to be applied in a written form with all corresponding documents.
 e)  When the return ticked is returned the fee is assessed from the price of the the whole ticket according to the date of departure of the ticket for the way there according to a) – c).
 f)  When returning the return ticket it is possible to individually return only the ticket for the way back. After the deduction of the complete price of the  one way fare the fee assessed  from the remaining fare according to the conditions for the refunding at a) – c).

6. By the time of the ticket purchase traveler is guaranteed a seat relevant to the date of the journey stated in the ticket. Only in case of the ticket with the open return date the traveler is mandatory to reserve the seat. The validity of the open return ticket has to be designated (2 – 6 months) on the ticket by the operator of the line.
  
7. Any charges for luggage are payable locally according to the tariffs designated in the time tables of individual lines. The checking in of the luggage is done right at the bus.
  
8. Operator is responsible only for the luggage placed in the luggage room of the bus and that was properly checked in by driving personnel and the traveler received the control coupon for this luggage as a proof. Traveler is mandatory to submit this coupon when receiving the luggage or when claiming damage of the luggage or when claiming the lost of the luggage.
  
9. Operator is not responsible for the hand luggage placed in the room for travelers and this transported  luggage is not a subject for any charge.
  
10. If traveler or his/her luggage suffers a damage during the transit and the operator is liable for it, it is needed to make the relevant claim at the operator who was responsible for the transit in the day of the journey.
  
11. The operator is not liable for the damages that occurred by delaying, not realization of the journey or for the missing of the next connection that was provably not caused by operator.
  
12. The in-country transit is excluded on the international lines.
  
13. Transit is allowed only to the destinations designated in time tables.
  
14. At the border there is necessary stop made  only to clear travelers through the Customs not the luggage. These stops don’t also serve for getting on/off of the travelers. The travelers are responsible themselves for the customs and passport formalities.
  
15. Bicycles and animals are transported only after previous agreement of the operator of the line if it is not designated otherwise in the time table.
  
16. The change of the date in already issued ticket can be made only once at the  BEI place of sale   for the administrative fee of 50 Kc at least 48 hours before the departure of originally designated connection. Abroad this service can be performed at the place of sale of foreign partner for their administrative fee. In both cases the change of the date must be properly designated in the ticket and confirmed by the office that is legitimate to perform the requested change (signature, stamp, date). The ticket in which the date of the journey was changed is not returnable.
  
17. The conformation of open ticket on the concrete date is performed at the BEI places of sale without any charge. Abroad this service can be performed at the place of sale of foreign partner for their administrative fee
  

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